We recently automated our Drive Thru with Outdoor Kiosks and it’s really helped with Labor issues. Anyone else automating tasks?

 

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gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw== - We recently automated our Drive Thru with Outdoor Kiosks and it's really helped with Labor issues. Anyone else automating tasks? - business

We recently automated our Drive Thru with Outdoor Kiosks and it’s really helped with Labor issues. Anyone else automating tasks?

You can see our upgraded Drive Thru [here](https://streamable.com/s08kiw).

This is our flow:

1. When a customer stops at Drive Thru, our cashier informs them that we have upgraded to self checkout kiosks and if they don’t want to use the kiosk to inform the cashier.
2. After successful ordering the kiosk takes a picture of the car.
3. Out of 3,781 orders only 445 were taken by the cashier in the month of July. 11% of orders.
4. After 3 months of doing this upgrade we are seeing the ordering time has improved tremendously, and people increasingly willing to take their own orders.
5. All orders go to our Kitchen Display Software.
1. Cashier Display Software provides our cashiers with a picture of the vehicle, so they can easily determine who ordered.

We have our in-house software development team at our Restaurant. We have developed our own POS, Kiosk, Online Ordering, Mobile App, and soon we are making our own inventory, and employee management.

We recently automated our Drive Thru with Outdoor Kiosks and it’s really helped with Labor issues. Anyone else automating tasks?

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