How do you handle customers lying and make their lies public?

 

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How do you handle customers lying and make their lies public?

I am in retail and this day and age most stores have CCTV. So when someone outright lies about them not getting any help in store ‘whatsoever’, we can easily review the footage and see it right in front of our eyes that a pregnant staff was on her foot the whole time doing all sorts of things to please the Biatch. Then they had to publish their lie as a ‘feedback’. What can we do? Even ‘calling out’ her lie politely and clearing our name are not even options. We just have to let it go and apologize, because we won’t be able change her mind…

How do you handle customers lying and make their lies public?

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